Man claiming to be from water company robs New Ferry woman in her 70s

Merseyside Police is appealing for information and issuing advice following a distraction burglary in New Ferry yesterday, Monday 8 August.

At around 11.30am, a man claiming to be from a water company knocked on the door of a home of a woman in her 70s on Sefton Road.

He was given access while accompanied to the kitchen of the victim. After running the taps, the man left and later found that an envelope with around £3000 cash had been stolen from a bedside drawer, along with documents. She was left extremely distressed and is being supported by officers.

Enquiries are ongoing, including door-to-door, CCTV and forensics. Anyone who lives locally and has seen or been visited by any suspicious persons is asked to get in touch.

Community Policing Inspector Peter Rexwinkel said, “To enter the home of an elderly person under false pretences and steal money while they are distracted is a despicable abuse of trust. Bogus officials cause untold harm with their actions, and we’re supporting the victim and her family as our investigation continues.

“If you live in the New Ferry area and have been visited by or seen anyone acting suspiciously recently let us know. A vehicle registration, dashcam, CCTV or doorbell footage could be absolutely vital in finding the person responsible and putting them before the courts.

“There are some common methods used by these criminals and simple things you can do to help family members, neighbours and friends who might be vulnerable at their door. And remember, if in doubt keep them out.

When unexpected visitors knock at your door or the door of a vulnerable family member, friend or neighbour, consider the following:

  • Use your door viewer to see who’s there
  • If you open the door put the chain on first
  • Always ask for ID and check it with the company before letting somebody into your home
  • Use the phone number advertised in the phone book or online, as the number on their identity card could be fake. For a utility company, call the customer service department. Close the door while you do this
  • Remember that genuine callers won’t mind checks. If you feel at all unsure, schedule a time for the caller to come back when a friend or relative is there
  • For pre-planned appointments with utility companies, a password scheme can be set up

If you feel threatened or in danger by the presence of the caller, call 999. Please contact @MerPolCC or Crimestoppers anonymously on 0800 555 111 if you have any information on this incident, with crime reference 22000576249.

More advice can be found here:


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