Former council care home in Liverpool out of special measures

A former Liverpool Council-built care home has been taken out of special measures after more than 18 months.

Millvina House on Hartnup Street was deemed to be unsafe and therefore providing an inadequate level of care when inspected by the Care Quality Commission (CQC) in February last year.

A second follow-up visit by officials has now established enough has changed at the facility which was initially built by the city council for its status to be amended.

As a result, it is no longer deemed as inadequate and out of special measures.

A fresh report into Millvina House, operated by Bloomcare, said at the time of the visit 42 people were in situ, with the ability to care for 60 individuals over three floors. Officials said: “Leadership, governance and oversight was much improved at this inspection. 

“There were still some improvements required in relation to records.” 

Additionally, CQC officials said, “Relatives were mostly happy with the care their loved ones received. However, some still felt staffing levels needed to be improved.”

During the previous visit, inspectors said they were concerned for those receiving one-to-one care who had sustained previous injuries due to being left alone for periods of time. Safeguarding referrals had been made when needed after incidents occurred.

On this occasion, the report said, “People were getting better levels of intervention when they had unplanned weight loss and this was being discussed during weekly multidisciplinary (MDT) meetings. We did highlight concerns for a person who had experienced weight loss with no remedial action undertaken. The provider addressed this immediately and the person was prescribed supplements to reduce the risk.”

Medications were said to be safely managed overall but further work is needed to improve record keeping.

In the last report, staff conceded there were not enough staff at the home. Inspectors said: “At our last inspection, there were not enough suitably qualified, skilled and experienced staff to meet people’s needs.

“People told us staffing levels had improved and the management team were continuing to work on some further improvements. One staff member said, ‘It is definitely better here, but we could always do with more staff.’”

The LDRS contacted Bloomcare, which manages Millvina House, for comment.


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