Last week, after successfully testing software to ensure payments could be made accurately, Cheshire West and Chester Council started to issue Energy Rebates of £150 to those residents living in a Band A-D Property and who pay their Council Tax by Direct Debit.
The sequence of payments is linked to the dates that Direct Debits are normally made to pay Council Tax, these being 2nd,9th,15th 20th and 28th of the month.
The first allocation of rebates to residents in over 30 000 properties totalled over £4.5 million and is linked to Direct Debits, normally made on 2nd of the month. This payment should appear in bank accounts on 4th May. The second tranche of rebates to residents in a further 29,800 properties will total almost £4.5m and is linked to payments by Direct Debit on 9th, 15th and 20th of the month and should appear in bank accounts from 5 May. The Energy Rebate is allocated from central Government funding.
Residents who pay their Direct Debit on 28th of the month will receive their Energy Rebate by the end of this week.
The Council’s finance teams will need to contact some residents where there are mis-matches on the account and are working through this process as quickly as possible. Please do not contact the Council direct, they will contact you if additional information is needed
Cllr Carol Gahan, Cabinet member for Legal and Finance said, “The Council appreciates how important it is to allocate the £150 Energy Rebates to those residents eligible to receive them, as quickly as possible. The Council does not hold residents’ bank details and so utilising the software systems to allocate the rebates accurately and quickly has been an essential part of the process.”
Residents who do not currently pay by Direct Debit will be contacted shortly to explain the process for receiving their rebate.