Council car parks accept cashless payments via app

As parking charges resume from today, Monday 1 February, residents are reminded of the cashless app payment system that can be used at council-owned car parks.

All council-owned car parks, including on-street parking and country parks, have restarted parking charges after the decision was made at Wirral’s Policy and Resources Committee in January 2021.

Whilst all machines will be cleaned regularly for people to pay for parking by cash or card, the cashless app payments eliminate the need to touch the payment machine entirely. This system also means residents can easily extend their stay at a car park whilst on the go.

To use the cashless payment option, the Just Park phone number, website or app can be used.

To use the service over the phone:

  • Call the number provided (on the JustPark sign)
  • Enter the location ID (also on the JustPark sign)
  • Choose the length of time to park (this can always be extended)
  • Read out number plate
  • Enter card details

For residents that have a smartphone and can access the app, users are charged just 2p per transaction and drivers can search, get directions to and pay for parking spaces. The app also allows users to store their full parking history, including digital VAT receipts so that you can easily access this information whenever you need (in case you might need them for work for example).

To register for JustPark, download the App on an iPhone or Android device.

Once registered with the app, pay for parking in four easy steps:

  • Enter the location ID of the car park (shown om the JustPark sign)
  • Select the length of time to park (this can always be extended at a later time)
  • Pay and create an account
  • Add number plate and payment details

JustPark also sends users a friendly text or notification as a reminder when a booking is about to expire. For more time, easily extend a booking with just a few taps of the app or a quick text – and carry on without the worry of getting a ticket.

For more information about using the JustPark app, please visit the council’s website.

Annual parking permits are also available for Wirral’s country parks for residents who use the country parks regularly and would benefit from this reduced rate (as opposed to paying every day). These parking permits are paid in advance and cost £50 for 12 months.

To purchase a parking permit, residents can apply by visiting the council’s website.

Due to COVID-19 and the suspension of parking charges, some annual parking permits may be expired. Expired parking permits should not be used but instead should be renewed by contacting the team on parking.engineer@wirral.gov.uk for them to issue a new one.

Main image: Cashless payments for parking were introduced in Wirral in 2018 and the photograph is from that time.